Searching Archived Email
The Bamboozle Email Archive lets you search across all archived email to find specific messages for compliance, legal, or operational purposes.
Accessing the archive
- Log in to https://cyberprotect.bamboozle.me.
- Click Email Archiving in the left sidebar.
- Click Archive.
[SCREENSHOT: Email archive main search screen]
Basic search
Use the search bar at the top to search across all archived email. You can search by:
- Keywords — words appearing in the subject or body of the email
- Sender — the email address of the sender
- Recipient — the email address of the recipient
- Date range — filter to a specific time period
Enter your search terms and click Search.
[SCREENSHOT: Basic search with results list]
Advanced search
For more precise searches, use the advanced search filters:
- Click Advanced search next to the search bar.
- Configure any combination of the following filters:
| Filter | Description |
|---|---|
| From | Sender email address or domain |
| To / CC / BCC | Recipient email address |
| Subject | Words in the email subject line |
| Body | Words in the email body |
| Has attachment | Filter to emails with or without attachments |
| Attachment name | Name of a specific attachment |
| Date from / to | Date range for the search |
| Mailbox | Search within a specific user's mailbox |
- Click Search to run the query.
[SCREENSHOT: Advanced search form with filters]
Working with search results
Search results show each matching email with the sender, recipients, subject, date, and the mailbox it was found in.
Click on any result to open a preview of the email including the full body and any attachments.
[SCREENSHOT: Email preview panel showing full message content]
Exporting search results
You can export search results for legal discovery, compliance audits, or internal investigations:
- Run your search and review the results.
- Select the emails you want to export using the checkboxes, or click Select all.
- Click Export.
- Choose the export format:
- PST — compatible with Microsoft Outlook
- EML — individual email files
- PDF — human-readable format for review
- Click Export and wait for the export to be prepared.
- Download the export file when it is ready.
[SCREENSHOT: Export options screen with format selection]
Legal hold
If email needs to be preserved for legal proceedings and must not be subject to automatic deletion, you can place it on legal hold:
- Run a search to find the relevant emails.
- Select the emails.
- Click Actions then Place on legal hold.
- Enter a name for the hold and an optional description.
- Click Confirm.
[SCREENSHOT: Legal hold confirmation dialog]
Emails on legal hold will not be deleted even when the standard retention period expires. To manage existing legal holds, go to Email Archiving then Legal Holds.
Mailbox-level search for end users
If you want to allow individual users to search their own archived email, this can be configured by an administrator:
- Go to Email Archiving then Settings.
- Enable User self-service search.
- Users can then log in to the Cyber Protect console with their own credentials and search their own mailbox archive.
[SCREENSHOT: User self-service search setting]