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Setting Up Email Archiving

Bamboozle Email Archiving captures every inbound and outbound email in a secure, tamper-proof archive. This guide walks through connecting your email platform and configuring your archiving policy.

Supported email platforms​

PlatformConnection method
Microsoft 365OAuth 2.0 (recommended)
Google WorkspaceOAuth 2.0 (recommended)
Microsoft Exchange (on-premises)Journal rule
Generic SMTPSMTP journaling

Connecting Microsoft 365​

  1. Log in to https://cyberprotect.bamboozle.me.
  2. Click Email Archiving in the left sidebar.
  3. Click Add source then select Microsoft 365.
  4. Click Connect and sign in with a Microsoft 365 Global Administrator account.
  5. Review and accept the permissions requested — these allow the archiving service to read email from all mailboxes.
  6. Select which mailboxes to archive:
    • All mailboxes — archives every current and future mailbox automatically
    • Selected mailboxes — choose specific users to archive
  7. Click Save.

[SCREENSHOT: Microsoft 365 connection screen with permissions review]

Archiving will begin immediately. Existing email in mailboxes is not retroactively archived unless you request a historical import — contact Bamboozle Support for this.

Connecting Google Workspace​

  1. Click Email Archiving then Add source then Google Workspace.
  2. Click Connect and sign in with a Google Workspace Super Admin account.
  3. Review and accept the permissions requested.
  4. Select which users to archive.
  5. Click Save.

[SCREENSHOT: Google Workspace connection screen]

Connecting Microsoft Exchange (on-premises)​

For on-premises Exchange, archiving uses a journal rule that sends a copy of every email to the Bamboozle archiving address:

  1. Click Email Archiving then Add source then Exchange On-Premises.
  2. Note the journaling address provided — it will look like [email protected].
  3. In your Exchange Admin Center, create a new journal rule:
    • Journal rule name: Bamboozle Archive
    • Send journal reports to: paste the journaling address from step 2
    • Scope: All messages
  4. Click Save in both the Exchange Admin Center and the Bamboozle console.

[SCREENSHOT: Exchange journal rule configuration screen]

Configuring the archiving policy​

The archiving policy defines how long emails are retained in the archive.

  1. Click Email Archiving then Policies.
  2. Click Edit next to the default policy.
  3. Set the Retention period — how long emails are kept before being automatically deleted:
    • 1 year — minimum for most businesses
    • 7 years — common requirement for financial services and regulated industries
    • Indefinite — no automatic deletion
  4. Click Save.

[SCREENSHOT: Archiving policy retention period settings]

info

Regulatory requirements in the UAE and other jurisdictions may require specific email retention periods. Consult your legal or compliance team before setting the retention period.

Verifying archiving is working​

After setting up, allow up to 30 minutes for the first emails to appear in the archive.

  1. Click Email Archiving then Archive.
  2. Search for a recent email you sent or received.
  3. If it appears, archiving is working correctly.

[SCREENSHOT: Archive search confirming a recent email is archived]

If emails are not appearing after 1 hour, check the connection status under Email Archiving then Sources and contact Bamboozle Support if the source shows an error.

Next steps​

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