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Managing Users and Roles

This guide covers how to add users to the Bamboozle Cyber Protect console, assign appropriate roles, and manage access when users leave your organization.

User roles​

Bamboozle Cyber Protect uses role-based access control. Each user is assigned a role that determines what they can see and do in the console.

RoleWhat they can do
AdministratorFull access to all settings, users, devices, and policies
Backup operatorView and manage backups and restores but cannot change settings
Read-only administratorView all settings and reports but cannot make changes
Help desk operatorView device status and run manual backups but cannot change policies

Assign the least privileged role that allows the user to do their job.

Inviting a new user​

  1. Log in to https://cyberprotect.bamboozle.me.
  2. Click Settings in the left sidebar.
  3. Click Users.
  4. Click Invite user.
  5. Enter the user's email address.
  6. Select the role to assign.
  7. Click Send invitation.

[SCREENSHOT: Invite user screen with email and role fields]

The user will receive an invitation email with a link to activate their account and set a password. The invitation link expires after 7 days — if it expires, resend the invitation from the Users list.

Viewing and managing existing users​

The Users list shows all current users with their name, email, role, and last login date.

[SCREENSHOT: Users list with columns for name, email, role and last login]

Click on any user to:

  • Change their role
  • Reset their password
  • Reset their MFA
  • Disable or delete their account

Changing a user's role​

  1. Click on the user in the Users list.
  2. Click Edit.
  3. Select the new role from the dropdown.
  4. Click Save.

The change takes effect immediately on the user's next page load.

[SCREENSHOT: User edit screen with role dropdown]

Disabling a user account​

When a user leaves your organization or you need to temporarily suspend access:

  1. Click on the user in the Users list.
  2. Click Disable account.
  3. Confirm the action.

[SCREENSHOT: Disable account confirmation dialog]

The user will be immediately logged out of all active sessions and will not be able to log in again until the account is re-enabled. Their settings and data are preserved.

Deleting a user account​

To permanently remove a user:

  1. Click on the user in the Users list.
  2. Click Delete account.
  3. Type the user's email address to confirm.
  4. Click Delete.

[SCREENSHOT: Delete account confirmation with email verification]

warning

Deleting a user account is permanent. If you are unsure, disable the account instead — this preserves the account and can be reversed.

Monitoring login activity​

To review recent login activity for your organization:

  1. Click Monitoring then Activities.
  2. Filter by Activity type: Authentication.
  3. The log shows all successful and failed login attempts including the user, time, IP address, and location.

[SCREENSHOT: Authentication activity log]

Investigate any login attempts from unfamiliar locations or IP addresses. If you suspect an account has been compromised, disable it immediately and contact Bamboozle Support.

Next steps​

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